Our Policies

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PRIVACY STATEMENT 

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SECTION 1: How Do We Use Your Information?

When you buy something from our store, as part of the buying and selling process, we gather personal information such as your name, address, and email address.

When you browse our store, we simultaneously get your computer's internet protocol (IP) address, which provides us with information that allows us to learn about your browser and operating system.

Email marketing (if applicable): If you give us permission, we can send you emails about our store, new products, and other updates.

SECTION 2: CONSENT

When you send us your personal information in order to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return an item, we imply that you approve of our collecting and using that information for that specific reason alone.

How do I withdraw my approval?

If you change your mind after opting in, you may withdraw your approval for us to contact you and continue collecting, using, or disclosing your information at any time by mailing us at info@royalnepalcoffee.com.

SECTION 3: DISCLOSURE

We might take necessary action based on the law if you violate our Terms of Service.

SECTION 4: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to execute the services they offer to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are obligated to send to them for your purchase-related transactions.

For these providers, we urge that you read their privacy policies so that you understand how they will manage your personal information. Remember that certain providers may be situated in or have facilities in a different jurisdiction than either you or us. As a result, if you choose to proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction (s) in which that service provider or its facilities are situated.

SECTION 5: SECURITY

We take reasonable precautions and follow industry best practices to ensure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or deleted.

When you provide us with your credit card information, it is protected with secure socket layer technology (SSL) and saved with AES-256 encryption. Although no method of Internet transmission or computer storage is completely safe, we adhere to all PCI-DSS criteria and adopt generally acknowledged industry standards.  

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor and store information on our service. Beacons, tags, and scripts are tracking technologies that are used to collect and track information in order to improve and assess our service. The technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can configure your browser to refuse all cookies or to notify you when a cookie is transferred. However, if you decline to accept cookies, you may be unable to access certain features of our service. Unless you have adjusted your browser settings to reject cookies, our service may use them.

Flash Cookies: Certain parts of our service may collect and store information about your choices or activities using local stored objects (or Flash Cookies) on our service. Flash Cookies are not managed using the same browser settings as those used for Browser Cookies.

Web Beacons: Certain sections of our service and emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that allow the company to count users who have visited those pages or opened an email, among other website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

SECTION 6: CHANGES TO THIS PRIVACY POLICY

We reserve the right to change our Privacy Policy at any time. We will notify you of any updates that have been made so that you are aware of what information we collect, how we use it, and under what circumstances if any, we use and/or disclose it. We will notify you through email and/or a prominent notice on our service prior to the modification being effective, and we will update the "Last updated" date at the top of this Privacy Policy. You are advised to examine our privacy policy on a regular basis for any updates. Changes to this privacy policy are effective when they are posted on this page.

QUESTIONS AND CONTACT DETAILS

If you want to view, rectify, amend, or delete any personal information we have on file for you, register a complaint, or simply want to learn more, please contact our Privacy Compliance Officer at info@royalnepalcoffee.com

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